Privacy policy

Privacy Policy

Last updated: July 1, 2026

The Coach operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Coach is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and other payment details.
  • Account information including your username, password, security questions, and preferences.
  • Transaction information including the items you view, add to your cart, or purchase.
  • Communications with us including the information you include in customer support inquiries.
  • Device information including your IP address and browser details.
  • Usage information including how and when you interact with the Services.

How We Use Your Personal Information

  • Provide and Improve the Services: To process your payments, fulfill orders, manage your account, arrange shipping, and create a personalized shopping experience.
  • Marketing and Advertising: To send you promotional communications by email or SMS and show you relevant advertisements online.
  • Security and Fraud Prevention: To authenticate your account, detect fraudulent activity, and keep the Services secure.
  • Communicating with You: To provide customer support and maintain our business relationship with you.
  • Legal Compliance: To comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With vendors and service providers who perform services on our behalf (e.g., payment processing, shipping, data analytics, cloud storage).
  • With business and marketing partners to provide advertising services.
  • When you request or consent to disclosure of certain information to third parties.
  • In connection with a business transaction such as a merger or acquisition.
  • To comply with any applicable legal obligations.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 18. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no security measures are perfect or impenetrable. How long we retain your personal information depends on factors such as whether we need it to maintain your account, comply with legal obligations, or resolve disputes.

Your Rights and Choices

  • Right to Access / Know: You may request access to personal information we hold about you.
  • Right to Delete: You may request that we delete personal information we maintain about you.
  • Right to Correct: You may request that we correct inaccurate personal information.
  • Right of Portability: You may request a copy of your personal information.
  • Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option in our emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: